Which level in the Capability Maturity Model (CMM) indicates a defined process?

In the Capability Maturity Model (CMM), the level that indicates a defined process is the Defined level. At this stage, organizations transition from unpredictable and reactive processes to a more structured environment where processes are documented, standardized, and integrated into a larger system of processes. This level signifies that there are clear methodologies and guidelines in place, allowing for a consistent approach to processes across the organization.

Organizations at the Defined level have established processes that are tailored to the specific needs of their projects yet remain consistent with organizational standards. This allows for better quality control, more predictable outcomes, and enhanced ability to measure and improve processes over time.

Overall, achieving the Defined level represents a significant improvement in process management, facilitating further development and maturity in capabilities as organizations can now start focusing on metrics and process performance.